Frequently Asked Questions
Everything you need to know about your Rykä fitness gear and shopping experience.
How do I determine the right shoe size for my workout?
We recommend measuring your foot at the end of the day when it is at its largest. Compare your measurements to our comprehensive size guide, and if you are between sizes, we suggest sizing up for athletic performance to allow for natural foot swelling during exercise.
What is your return policy for performance footwear?
We offer a 30-day return window for all unworn merchandise in its original packaging. If you have tested your shoes and find they do not meet your performance needs, please contact our support team regarding our satisfaction guarantee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor your delivery status in real-time.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our global reach to bring Rykä performance gear to athletes worldwide in the near future.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. For your convenience, we also support digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my Rykä sports apparel and shoes?
To maintain the integrity of technical fabrics and cushioning, we recommend hand washing or using a gentle cycle with cold water. Always air dry your gear; avoid high heat from dryers as it can damage performance materials.